Contact Us
We’re here to help with your furniture, orders, and deliveries.
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Get in Touch
Questions about a product, order, or delivery? Our team is here to help.
Our Contact Details
Home of Nature
Business Name: Apex Logistics & Trading Ltd
Email: support@169mart.shop
Phone: +44 20 7946 0958
Address: Suite 4B, 12 Broadgate, London EC2M 2QS, United Kingdom
Customer Service Hours
Monday–Friday
9:00 AM–5:00 PM, Europe/London
Messages received outside these hours will be reviewed during the next service period.
Orders & Delivery
Please include your order number and checkout email. We offer free standard shipping throughout the United Kingdom. Orders are normally processed within 0–1 business days and delivered within 1–7 days after dispatch.
Returns & Refunds
Contact us before returning an item. Returns may be requested within 30 days of carrier delivery. We will confirm the return address and instructions.